Thomas Stilwell
IT Support Specialist
Experience
2018 - Present
CyberTech Armor
- •Data security, backups, and Disaster recovery planning
- •Network management with security monitoring, onsite/RMM
- •Active Directory deployment and user management
- •Corporate security training for end users
- •Hardware and software setup, deployment, and troubleshooting
2017 - 2018
Hutchinson
- •Monitor network traffic via RiskSense and ATI
- •Identify vulnerabilities within the network and develop remediation plan for all technicians across 13 locations
- •Conduct weekly presentations of current security posture to the Sr. VP Information Technology and monthly to the I.T. department
- •Configure and update intranet via Joomla CMS
- •Hardware and software setup, deployment, and troubleshooting
- •Developed and helpdesk procedures with documentation
2014 - Present
T.A.G. Armor
•Pitched & sold a $12,000 contract to Holiday Inn, Livonia
•Calculate job cost (man hours, materials, and travel expenses)
•Adapt to new materials and techniques for better quality results
•Develop and maintain website and web marketing
About Me
Positive individual with demonstrated success in technology. Excellent resolution skills while considering current constraints, future impact, and client relations. Thrives under pressure and committed to supporting team members to reach a common goal. Seeking environment with openness to creative ideas and quality solutions.
Interests
- Gimp – Blender – Unreal Engine 4
- Design and Development
Education
2017
A.A.S. Information Technology
Cyber Security
2010
B.A.A. Entrepreneurship
Marketing and Professional Sales
TECHNICAL SKILLS
DAILY/WEEKLY USE:
CompTIA A+ Certified
Software Troubleshooting
HTML – CSS – JavaScript – Git
MS Office: 2007 – 365
Active Directory
Vulnerability Scanning
Log Reading (Firewall/SIEM)
Posture Report and Presentation
SOFT SKILLS
•Patient •Clear Communicator •Creative Problem Solving •Client Ambassador •Effective Leader
Software
•Nessus •RiskSense •Splunk
•Wordpress • Joomla •Linux •Foritsiem •VMSphere •IMB MAAS360 •Teamcenter
Hardware
•Checkpoint •Fortinet •Dell •Cisco •Microsoft •Apple
Contact
- TAGArmor.com
- Thomas@TAGArmor.com
- (248) 872 6322
- PDF Resume
Candace Hayden
Sr. VP Information Technology
Hutchinson
Glen Bradley
Sr Solutions Architect, Global Sales
RiskSense